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Snapclip System Warranty

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Limited Warranty for Snapclip System™

Thank you for your interest in the products and services of Snapclip System (“Snapclip System”). This Limited Warranty applies to physical goods, and only for physical goods, purchased from Snapclip System or it's authorized distribution partners (the "Physical Goods").

What does this limited warranty cover?

The Snapclip Warranty covers its parts and products to be free of substantial defects in materials and workmanship from the original date of purchase under normal home use. This warranty may not be transferred.

What does Snapclip do?

During the warranty, Snapclip, at its option, will repair or replace any Snapclip Part or product that proves to have substantial defects in the material or workmanship associated with it.

Implied Warranties & Printing Limitations:

Snapclip disclaims any implied warranty of merchantability, and there are no warranties that extend beyond the descriptions on the face hereof. To the extent that such disclaimer is not valid under applicable law, any implied warranty shall be coextensive in duration with this warranty. Products shown in displays and/or printed materials may not be an exact match to new systems that are supplied. Depending on the age of the sample/display and the environment of the store, samples/displays may show some degree of variation from the new product.

What is not covered by Warranty:

Snapclip disclaims any implied warranty of merchantability, and there are no warranties that extend beyond the descriptions on the face hereof. To the extent that such disclaimer is not valid under applicable law, any implied warranty shall be coextensive in duration with this warranty. Products shown in displays and/or printed materials may not be an exact match to new systems that are supplied. Depending on the age of the sample/display and the environment of the store, samples/displays may show some degree of variation from the new product.

All Snapclip Ceiling Systems and products must be installed and maintained in accordance with current and up to date Snapclip instructions.

This warranty does not cover any problems or damage which results from the improper transportation, improper installation, mishandling, misuse, abuse, neglect, abnormal use, commercial use, improper maintenance, accidents, or acts of God, such as hurricanes, fire, earthquakes, tornados, or floods. This warranty and any applicable implied warranties do not cover incidental or consequential damages arising from any defects in the product such as labour charges for installation or removal of the product or any associated products. This warranty does not cover defects or damage caused by normal wear & tear, alterations, environmental conditions such as humidity absorption or mould.

General Notes:

Snapclip Ceiling Tiles must not be used to support any material including insulation. Normal Environmental conditions must prevail to warrant product performance. This warranty will not cover situations where the tiles are subject to vibrations or chemical fumes or where moisture comes in contact with the ceiling tile as a result of a leaking roof, a sweating pipe a leaking radiator, condensation on windows, condensation on more subtle surfaces where dew points are reached, humidified air from HVAC system or any other similar causes. Please refer to Snapclip installation instructions for important information regarding the “gap allowance” to compensate for seasonal variations in humidity.

To obtain warranty service:

If you would like to make a warranty claim, please contact a Customer Service Representative via the email address listed on this page. All warranty claims must include the model number, Store # of purchase, and date of purchase and the nature of the problem. An original receipt may be required if item is to be returned. In addition, Snapclip may at its discretion require inspection of the installation site or authorize the prepaid return of the claimed defective part. Merchandise not pre-approved for return will not be accepted and the associated claim not accepted.

Individual Part Warranties

Suspension "SnapClip" Plastic Clip System Lifetime (25 Year) limited
J-mould 2(Two) Year Limited
T-Bar 2(Two) Year Limited
Ceiling Tiles 2(Two) Year Limited
Snapclip Tool 2(Two) Year Limited
Rails 2(Two) Year Limited